NOn you don't have to reinstall agent.
You need to run agent and look at the log file to understand what's wrong. You perhapas have a little thing different in the URL or something else. It could be a firewall rule on your server ...
You need to run agent and look at the log file to understand what's wrong. You perhapas have a little thing different in the URL or something else. It could be a firewall rule on your server ...